FAQs
There is no such thing as a dumb question.
There is no such thing as a dumb question.
We have full bathroom facilities available for use before, during or after class including shower, toilet and beauty station.
If it’s your first class, we ask that you please arrive 10-15 minutes prior to class starting time. This gives our instructors the chance to give you a quick break-down of the class and the types of exercises you’ll be performing.
We encourage you to bring a water bottle and towel for our classes. However, if you forget either of these items, water can be purchased at the studio and extra towels are available.
Very important! We strongly encourage you to book a spot for classes! Booking your spot will help your trainers provide you with the best training experience possible. It also means you won’t ever miss out on training as a lot of classes fill to capacity (and it can often times be unpredictable which classes will max out). Those who have pre-booked have priority in securing a spot. So we would hate for you to rock up to class and find out that you wont be able train because the class is full, especially at 5.30 in the morning!
If you book a spot, but fail to attend the class, you will be charged a dishonour fee of $10. Many of our classes, especially our weekend classes, typically fill to capacity. If you book a spot, but fail to come, this could have been allocated to someone else. If you do book in and realise that you are unable to attend, you can cancel your spot up to 8 hours prior to class starting. If you cancel within this 8 hour window, it will be considered a ‘late cancel’ and you will be charged a late cancel fee of $5. If at any time an emergency occurs and you are unable to attend, please email us and we may waive the fee at our discretion. If you have any questions regarding this, please contact us at [email protected]
In short, your first class will always be the hardest. However, we promise it will get easier as you grow fitter, stronger and healthier.
If you are just getting back into the exercise game, we will always offer a variety of options for different levels of fitness, so feel free to work at your own pace.
How many calories you burn will depend on a variety of factors including fitness level, type of class and how hard you push yourself. However, in our 60 minute classes you will typically burn between 300-600 calories, in our 45 minute classes you will burn 350-500 calories and in our Restore classes you’ll burn 100 calories.
Yes, childcare is available during our 9am classes for $2 per child. This does require pre-booking of at least 12 hours notice, to book in for childcare please either send a message via our FB page or send an email to [email protected]
Yes, signed parking is available right outside our studio doors.
Yes, PT sessions are included under our Premium Membership package (which entitles you to unlimited classes per week and one PT session).
However, if you are looking purely for PT sessions with one of our trainers, please contact us at [email protected]
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